Technology, Infrastructure and Cloud Focused.

Father of 3 lovely children, geek, infrastructure expert, technical architect and all round technologist.

The power of social media

So I had to blog about this just to prove a point to a number of clients that I am trying to persuade the benefits of social media.  Our phone currently is provided by TalkTalk, now I am thinking of upgrading to fibre as we need the speed.

So in order to do this I need to move my master socket I needed to arrange for a BT engineer to come out on a chargeable call and move this.  I had a number of issues getting through to TalkTalk but then found there twitter ID – @talktalkcare and within a day of sending tweets back and fourth  the site visit was arranged and completed.

Event @btcare picked up on this are retweeted by message –

So just proving that social media has a number of channels for sales, support and marketing.

If you are a busy and would like some help in using social media and getting the most out of it then contact a member of the team for more details.

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